Cookie Policy

COOKIE POLICY

This policy sets out information about our use of Cookies on our website.

"We" or "us" means Crabtree & Crabtree Lettings Limited (registered company number 06944414).

Our registered address is Horncliffe House, Horncliffe, Northumberland, TD15 2XT.

“Website” means www.crabtreeandcrabtree.com.

If you wish to contact us, please click here.

What is a cookie?

A ‘cookie’ is a type of data file that is stored on your device when you visit a website or perform actions while visiting a website. A cookie file contains information that is transferred to your device’s memory which is recalled when you revisit our site, or when you perform certain actions on your device. Where we refer to a cookie in this policy, this incorporates similar tracking technologies.

Necessary Cookies

When you first visit our website, we only use necessary cookies. This means that additional cookies (called “Optional Cookies” in this policy) won’t be used unless you agree to accept/enable all cookies, or select your own cookie preferences.

Optional Cookies

Optional cookies are used for analytical, performance, advanced functionality and advertising purposes. More information is set out in this policy. Optional cookies help us improve our website and we believe accepting all optional cookies provides you with the best user experience.

Cookies can be "First Party", i.e. set by us, or "Third Party", i.e. placed on your device by another organisation when you visit our website. Third-party cookies may be placed on your device by an organisation providing a service to us or by our business partners, so that they can advertise products and services to you on our website and elsewhere on the internet. Because of how cookies work, our website cannot access third-party cookies stored from other websites; nor can other organisations access the data in the cookies we use on our website.

Changing your preferences

You can select to accept/enable some or all of the optional cookies either within the settings of your own device or by selecting the option provided on our website.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies should expire when you stop browsing. Persistent cookies stay on your device until they expire after a set period or are deleted. For each of the cookies used on our website we have set out the duration in the tables below.

The Cookies we use on our website

Necessary Cookies

Necessary Cookies are cookies that are required for the operation of our website. They include, for example, cookies that allow page navigation or enable you to access certain areas of our website. Our website cannot function properly without these cookies. Necessary Cookies can only be disabled by changing your browser preferences but doing so may result in reduced or limited functionality of our website. In some circumstances our website may cease to function as intended if necessary cookies are disabled, deleted or otherwise altered. We do not accept any liability for any loss arising where necessary cookies are disabled, deleted or otherwise altered. We use the following necessary cookies:

 

Cookie Name

Purpose

Controller

Further Information (including duration of cookie)

CookieControl

This cookie holder information pertaining to the visitors acceptance of the sites cookie policy(ies)

Our cookie

Duration – 3 months

Fonts-loaded

This cookie is used by the sites font loading strategy

Our cookie

This is a session-based cookie and is deleted the next time you close your browser

NewsletterModalPop

This cookie is used to indicate the viewed status of a modal popup

Our cookie

Duration – 1 year

Hide-banner

This cookie is used to indicate the viewed status of a site banner

Our cookie

This is a session-based cookie and is deleted the next time you close your browser

Crabtree.Wishlist

This cookie is used by the site wishlist

Our cookie

Duration – 1 year

Optional Cookies

We and third parties like to use cookies on this website to enhance your user experience, personalise content and advertisements, provide social media features, and analyse the traffic/visitor actions on our website. Optional cookies help us to provide you with the experience we intend to provide when you browse our website and also allow us to improve our website and the service we provide.

We need to obtain your consent to use Optional cookies; this is usually by way of a pop-up notice. As set out in this policy, you can change your preference at any time.

Advanced functionality, Analytics and Performance

We use advanced functionality cookies to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

We use analytical/performance cookies to enable us to recognise and count the number of visitors and to see how visitors use our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We would like to use the following optional advanced functionality, analytics and performance cookies:

Cookie Name

Purpose

Controller

Further Information (including duration of cookie)

Google Analytics cookies  (_ga, _gali, _gat, _gid, _gcl_au etc.) 

 

Google Analytics uses these cookies to collect information on how our visitors use our website. This information is used to create reports on performance and help us improve our website. Google Analytics cookies do not allow the identification of individual users, nor are we able to see the web pages an individual user has visited.

For full information please see https://support.google.com/analytics/answer/6004245/

Third Party & First Party depending on browser.

For further information, please visit: https://support.google.com/analytics/answer/6004245/

Google Optimize Cookies (_gaexp, _opt_awcid, _opt_awmid, _opt_awgid, _opt_awkid, _opt_utmc, _opt_expid)

 

Google Optimize is a tool used to conduct anonymous A/B test experiments that allow us to improve the user experience our website offers.

Third Party & First Party depending on browser.

For further information please see https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#experiments

 

 

Advertising

We and third parties want to display adverts that we think are relevant to you. In order to do so we need your consent to use advertising cookies. Even if you do not accept our advertising cookies, where you have accepted advertising cookies on another website they may remain active on our website.

We use the following advertising cookies:

Cookie Name

Purpose

Controller

Further Information (including duration of cookie)

Google Ads including gclid, HSID, NID, PREF, SAPISID, SID, SSID, IDE, DSID, test_cookie, SNID, AID, TAID etc

 

Google uses these cookies for serving and rendering adverts, personalising adverts (dependent on your own personal ad settings at g.co/adsettings), throttling the delivery of adverts and measuring the effectiveness of adverts.

 

Third Party & First Party depending on browser.

Full information on Google Ads’ cookies is available at: https://business.safety.google/adscookies/.

 

 

Social Media Cookies

We use social media cookies to allow you to share our website (or parts of it) on social media.

These cookies are likely to be analytical/performance cookies or targeting cookies. Please note that our social media partners may also use cookies over which we have no control and if you have consented to the use of those cookies elsewhere, as they are on your device without your consent, those cookies will be active. We cannot prevent this. To control the use of these cookies, you will need to contact the controller of that cookie.

We use the following social media platforms:

 Cookie Name

Purpose

Controller

Further Information (including duration of cookie)

Facebook including c_user, datr, dpr, locale, oo, presence, sb, spin, usida, wd, xs.

Facebook use these cookies for a number of uses, to include:

To verify the user’s account and determine when you're logged in to make it easier for you to access the Facebook Products and show you the appropriate experience and features.

 

To identify the web browser being used to connect to Facebook independent of the logged in user.

 

For performance purposes.

 

To contain the display locale of the last logged in user on this browser.

 

To deliver relevant advertising.

 

To contain the user’s chat state.

 

As part of the services delivered to the Facebook website.

 

To collect a combination of the user’s browser and unique identifier, used to tailor advertising to users.

 

To enable live chat functionality.

 

Third Party & First Party depending on browser.

The cookie duration varies from the length of the session up to ten years.  For full information on Facebooks’ cookies, please see: https://www.facebook.com/help/336858938174917